Discover your passion for pre-loved luxury

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Live draws Sunday @ 8pm

Frequently Asked Questions

If you are the winner, the prize will be yours. That means you can do whatever you want with it, including selling it or gifting it to a very lucky friend!

Every time you enter a competition, we send an email with your order details and ticket number(s). You can also find your tickets in the My Account section on our website.

Its disappointing, we know. But it is a competition! Incorrect answers will not be entered into the draw. You will still be charged for entry, but you can also try again.

You can enter the competition as many times as you want until you have reached the maximum number of entries. The maximum amount is displayed on the competitions page.

Whilst this isnt gambling, we still urge you to keep this fun and not spend more than you can afford!

We ask for your contact information so that we can run our competitions and award prizes. You can easily opt out of our mailing list if you dont wish to receive marketing emails from us.

We dont use your data for any other purpose, or share your data with any third parties unless this is necessary for carrying out the competition. Full details of how we use your data are included in our Privacy Policy.

If you are the winner, we may have to share your details with the Advertising Standards Authority. This is only to confirm that we have carried out the competition and awarded the prizes fairly. You have the right to opt out from us using your data at any time. See the question below on how to delete your account.

Were sorry to see you go!

Email our team at [email protected] if you wish to delete your account.

Please keep in mind that if you ask us to close down your account prior to the closing dates of any competitions you have entered, you will also be withdrawing from those competitions. This means we cant refund you any of the entry fees you have paid.

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